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  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • If you cannot get NZ Superannuation or other benefits

    Found in Tax, benefits and finance / Managing your money in retirement / If you cannot get NZ Superannuation or other benefits

    If you cannot get any other financial support from the government, you can apply for help with day-to-day living costs and health.

  • What to organise before you die

    Found in Family and whānau / Death and bereavement / What to organise before you die

    Check what to think about and organise before you die. You can also create your own plan on the End of Life Service website.

  • Immunise your child for free

    Found in Health / Free health services for children / Immunise your child for free

    Immunisation protects people from many serious diseases. It can also stop some diseases from spreading within your family and the community.

  • Financial abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Financial abuse

    Anyone can be a victim of financial abuse — find out how to recognise it, who to contact when it’s happening and how to protect yourself in the future.

  • Apply for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Apply for a student visa

    You can apply online or use a printed form. Make sure you apply at least 8 weeks before you plan to come to New Zealand.

  • Order a marriage certificate

    Found in Family and whānau / Getting married / Order a marriage certificate

    Your New Zealand marriage certificate is an official record of your marriage. It costs $33 to have it posted to you. You can order your certificate online.

  • Get your child a New Zealand passport when born overseas

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get your child a New Zealand passport when born overseas

    If you are a New Zealand citizen by birth or grant and have a child overseas, you can register them as a citizen by descent and get them a New Zealand passport.

  • Working over Easter

    Found in Work / Public holidays and work / Working over Easter

    Only Good Friday and Easter Monday are public holidays. Easter Sunday is not a public holiday, and shops can choose to open if their local council lets them.

  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

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