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  • Applying for NZ Superannuation

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Applying for NZ Superannuation

    NZ Superannuation is a universal payment for New Zealand citizens and residents who are 65 or older.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Help paying for early childhood education

    Found in Education / Help paying for early childhood education

    All 3, 4 and 5-year-olds can get up to 20 hours of early childhood education (ECE) fully funded by the Ministry of Education.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Finding your birth child

    Found in Family and whānau / Adoption and fostering / Finding your birth child

    If you've placed a child for adoption and they are now over 20 years old, you can ask Oranga Tamariki—Ministry for Children for help finding them.

  • Register for the Māori electoral roll

    Found in Engaging with government / Enrol and vote in an election / Register for the Māori electoral roll

    If you’re of Māori descent, you can choose to be on the Māori electoral roll or the general electoral roll when you vote in general elections.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

  • Order a marriage certificate

    Found in Family and whānau / Getting married / Order a marriage certificate

    Your New Zealand marriage certificate is an official record of your marriage. It costs $33 to have it posted to you. You can order your certificate online.

  • Apply for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Apply for a student visa

    You can apply online or use a printed form. Make sure you apply at least 8 weeks before you plan to come to New Zealand.

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