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  • Replace your driver licence if it’s been lost or stolen

    Found in Transport / Driver licences / Replace your driver licence if it’s been lost or stolen

    If you lose your licence or it’s been stolen, replace it as soon as you can — you can be fined for driving without it.

  • Get NZ residence

    Found in Immigration and visas / Get NZ residence

    To live in NZ permanently, you need a resident visa.

  • Character requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Character requirements for a student visa

    You need to be of good character to study in New Zealand. If you're over 17 years old and want to study here for more than 2 years, you'll need to provide a police certificate.

  • Help when you’re raising children

    Found in Family and whānau / Financial help for your family / Help when you’re raising children

    You may be able to get financial help for your family, even if you’re working or looking after a child that’s not your own.

  • Get information in an emergency or disaster

    Found in Government A-Z / National Emergency Management Agency / Get information in an emergency or disaster

    In New Zealand, you can get help before, during and after an emergency or disaster from the Ministry of Civil Defence and Emergency Management and local Civil Defence Emergency Management groups.

  • Deposit an overseas divorce or dissolution certificate

    Found in Family and whānau / Getting married / Deposit an overseas divorce or dissolution certificate

    If you got married or had a civil union in New Zealand and legally ended the relationship overseas through a divorce or dissolution, you can get this information added to your marriage or civil union certificate.

  • Borrowing against the value of your home

    Found in Housing and property / Borrowing against the value of your home

    If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • What is a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / What is a rates rebate

    Learn what a rates rebate is, how much it is and how you may get it.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

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