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  • Get information in an emergency or disaster

    Found in Government A-Z / National Emergency Management Agency / Get information in an emergency or disaster

    In New Zealand, you can get help before, during and after an emergency or disaster from the Ministry of Civil Defence and Emergency Management and local Civil Defence Emergency Management groups.

  • Request information from the government

    Found in Engaging with government / Request information from the government

    You can make an official information request to the organisation or person you think holds the information you want.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Citizenship test

    Found in Passports, citizenship and identity / New Zealand citizenship / Citizenship test

    From late 2027, most people who apply for New Zealand citizenship by grant will have to pass a test to become a citizen.

  • Typography

    Found in The Govt.nz website / Typography

    Govt.nz’s typefaces, text sizes and spacing, and links.

  • What you have to do when you’re getting a benefit

    Found in Tax, benefits and finance / Benefits and allowances / What you have to do when you’re getting a benefit

    If you're getting a benefit, NZ Superannuation or a Veteran’s Pension from Work and Income, you must let them know if your contact details or circumstances change.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Use RealMe to prove your identity online

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use RealMe to prove your identity online

    Use RealMe to prove who you are online and securely access many government and private sector services online.

  • Seeing a specialist

    Found in Health / Doctors, dentists and prescriptions / Seeing a specialist

    A specialist is a medical practitioner who is trained in a specific field of medicine. You usually need to visit your general practitioner (doctor) first for a referral to a specialist.

  • What to organise before you die

    Found in Family and whānau / Death and bereavement / What to organise before you die

    Check what to think about and organise before you die. You can also create your own plan on the End of Life Service website.

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