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  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company or financial adviser, you can make a complaint.

  • Nursing and medical help at home

    Found in Health / Help in your home / Nursing and medical help at home

    A nurse or other health professional may visit you at home to help with your medications and medical needs. Learn more about these services and if you qualify.

  • Your last pay when you leave a job

    Found in Work / Your last pay when you leave a job

    If you leave, retire, are fired or made redundant from a job, check that your final pay and deductions are correct.

  • Healthcare if you’re in NZ on a work visa

    Found in Health / Public health services / Healthcare if you’re in NZ on a work visa

    If you’re coming to NZ to work you'll need to make sure you’re covered if you have a health problem.

  • Renovating your home

    Found in Housing and property / Building and renovating / Renovating your home

    If you’re renovating, make sure you use licensed tradespeople and get consents where you need them.

  • Request information from the government

    Found in Engaging with government / Request information from the government

    You can make an official information request to the organisation or person you think holds the information you want.

  • Modifying a vehicle

    Found in Transport / Keeping a vehicle on the road / Modifying a vehicle

    You can modify, customise or retune your car, motorcycle, van or ute — but you may need a low volume vehicle (LVV) certification to get a WoF.

  • Sick leave

    Found in Work / Sick leave

    Find out when you can get sick leave from work. If you’re not eligible for sick leave, there may be other types of leave you can apply for.

  • Borrowing against the value of your home

    Found in Housing and property / Borrowing against the value of your home

    If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

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