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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Terms of use

    Found in Using this website / Terms of use

    By viewing and using this site, you agree to these Terms of use.

  • How to apply for a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / How to apply for a visitor visa

    If you come to New Zealand on a holiday, you might need to apply for a visitor visa before you arrive. Work out what you need to do to apply.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Working in NZ for more than 3 months

    Found in Immigration and visas / Get a visa to work in NZ / Working in NZ for more than 3 months

    Depending on your skills, where you come from, your age and other factors you may be able to work in New Zealand temporarily for more than 3 months.

  • Retirement villages

    Found in Work / Retiring from work / Retirement villages

    Moving to a retirement village is a big decision — it's important to get independent advice.

  • Get information in an emergency or disaster

    Found in Government A-Z / National Emergency Management Agency / Get information in an emergency or disaster

    In New Zealand, you can get help before, during and after an emergency or disaster from the Ministry of Civil Defence and Emergency Management and local Civil Defence Emergency Management groups.

  • Apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Apply for NZ citizenship

    Complete and submit your application for New Zealand citizenship by grant.

  • Apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Apply for NZ citizenship

    Complete and submit your application for New Zealand citizenship by grant.

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