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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Renting

    Found in Housing and property / Renting and flatting / Renting

    Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.

  • SuperGold cards

    Found in Tax, benefits and finance / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Dog owner fines and offences

    Found in Law, crime and justice / Paying fines / Dog owner fines and offences

    If you do not keep control of your dog, allow a dog into a restricted area or abuse or neglect an animal, you can be fined or sent to prison — and banned from owning dogs in the future.

  • Copyright and attribution

    Found in Using this website / Copyright and attribution

    Nearly all Govt.nz content is licensed under Creative Commons. This means you must make it clear that any content you use comes from the Govt.nz website and is owned by the Crown.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Authentication Unit document requirements

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas / Authentication Unit document requirements

    Check which documents the Authentication Unit will accept.

  • Citizenship ceremonies

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Citizenship ceremonies

    You are not a citizen until you have made your oath or affirmation at a citizenship ceremony.

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