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  • Get your child a New Zealand passport when born overseas

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get your child a New Zealand passport when born overseas

    If you are a New Zealand citizen by birth or grant and have a child overseas, you can register them as a citizen by descent and get them a New Zealand passport.

  • What to organise before you die

    Found in Family and whānau / Death and bereavement / What to organise before you die

    Check what to think about and organise before you die. You can also create your own plan on the End of Life Service website.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Personal care and welfare enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Personal care and welfare enduring power of attorney

    This enduring power of attorney (EPA or EPOA) gives someone you trust the power to make decisions about your personal care and welfare if you’re unable to.

  • Search the Human Assisted Reproductive Technology Register

    Found in Family and whānau / Fertility issues and assisted reproduction / Search the Human Assisted Reproductive Technology Register

    You can use the Human Assisted Reproductive Technology (HART) Register to learn about your genetic origins and, if all parties agree, contact donors.

  • Get a needs assessment

    Found in Health / Help in your home / Get a needs assessment

    You must have a needs assessment if you want to get government-funded home help. Find out if you qualify and the support services you might get.

  • What to do when someone dies

    Found in Family and whānau / Death and bereavement / What to do when someone dies

    Steps to help you through the death of a loved one.

  • Change the registered sex on your birth certificate

    Found in Passports, citizenship and identity / Changing your gender / Change the registered sex on your birth certificate

    To change the sex marker on your birth certificate, you must complete a statutory declaration and apply to Births, Deaths and Marriages.

  • Pay fines from speeding, parking, safety cameras or other tickets

    Found in Law, crime and justice / Paying fines / Pay fines from speeding, parking, safety cameras or other tickets

    Pay the organisation that sent you the fine or ticket. Check how to pay online, what happens if you do not pay on time, and how to dispute them.

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