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For information about COVID-19, visit the Unite against COVID-19 website

Contact Births, Deaths and Marriages

COVID-19 update:

Our New Zealand public counters are temporarily closed due to reduced staff capacity.

If you need to call us, be aware that wait times are currently high. If your call does not connect, try again later. Calls will connect when lines become available.

You can still apply for BDM services online:

Apply for a BDM service

Service timeframes

Freephone: 0800 22 52 52 (NZ only)
Phone: +64 9 339 0852 (outside NZ)
Contact centre hours:

Monday to Friday, 9am to 5.30pm

Postal address: PO Box 10526
Wellington 6143
Online information:

Births, Deaths and Marriages

Book an appointment at a BDM office

What to include when you email us:

If you are emailing about an order you have placed, let us know:

  • your name and delivery address
  • details of the product you ordered, including the full name and date of the event, for example, a birth certificate for John Smith, date of birth 1 February 2012.

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

Utility links and page information

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