Refugees coming to New Zealand
If you’re identified as a refugee by the United Nations High Commission for Refugees (UNHCR) and selected for resettlement in New Zealand you’ll stay at the Mangere Refugee Resettlement Centre for 6 weeks before being settled into a community.
Help and support for refugees
Around 750 people are admitted to New Zealand every year under the United Nations quota programme. Quota refugees are assisted by the NZ Red Cross.
Help with learning English
There is help available if you are learning English, including English as a Second Language (ESOL) courses and home tutoring.
Translation and interpreting services
The Department of Internal Affairs Translation Service can translate documents from over 70 languages. They also offer other services, including giving cultural advice.
Lots of government agencies, councils and medical centres offer interpreters over the phone through the Language Line service. To get an interpreter:
- Call or visit an organisation.
- Ask for Language Line and the language you need — 44 languages are available.
Language Line is available Monday to Friday 9am to 6pm and Saturday 9am to 2pm.
Help finding work
You can get help in preparing for and finding work. This includes:
- CV writing
- identifying suitable jobs, and
- preparing for interviews.
While looking for work you may be able to get financial help from Work and Income.
Help with getting family to NZ
You can sponsor family members to come and join you in NZ. This has replaced the previous refugee family quota ballot system.