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Free health advice

Find out who to contact to get free health advice for you and your family.

Call 111 if you’re in an emergency.

If there’s a serious risk that people could be injured or property damaged, do not hesitate to call 111.

Accessible options for 111

Get free health advice over the phone

Call Healthline any day or time on freephone 0800 611 116.

Call if you:

  • feel unwell but you’re not sure whether you need to see a doctor
  • need some urgent advice about a family member or friend who’s sick
  • are on holiday in NZ and want to know where the nearest doctor or pharmacy is.

If you need to talk to someone in your own language, you can ask for a translator.

Healthline — Health New Zealand

COVID-19 Healthline

For free information and health advice about COVID-19, call Healthline on freephone 0800 358 5453.

Information about COVID-19 is also available on the Health New Zealand website — COVID-19.

Child health

Call Plunketline anytime for advice about child health concerns on freephone 0800 933 922.

Plunketline — Plunket

Vaccination Healthline

Call for support for COVID-19, flu, measles and whooping cough vaccines on freephone 0800 282 926.

You can call to , Monday to Friday.

Disability Helpline

Call for health advice for the disabled community on freephone 0800 111 213 or text 8988.

Disability Helpline — Health New Zealand

More free health advice

Whakarongorau Aotearoa provides a range of free over-the-phone health services.

Whakarongorau Aotearoa — New Zealand Telehealth Services

Utility links and page information

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