New Zealand Telehealth Services
Whakarongorau Aotearoa runs New Zealand telehealth services across 7 digital channels — including phone, text and webchat. These services are:
- funded by the government
- free to the public
- available 24 hours a day, 7 days a week.
Previous name: Homecare Medical
Whakarongorau Aotearoa used to be called Homecare Medical.
Telehealth services offered
The New Zealand telehealth services include:
- Healthline — Ministry of Health
- COVID Healthline — Unite against COVID-19
- COVID Vaccination Healthline — Unite against COVID-19
- Need to talk? — 1737 mental health service
- Sexual Harm Healthline: Safe to talk
- Alcohol and Drug Helpline
- Depression and Anxiety Helpline
- Puāwaitanga counselling service
- Gambling Helpline
- Immunisation Advisory Centre
- National Poisons Centre
- General Practice after-hours service
- Screening services: cervical and bowel screening coordination centres.
See the full list on the Whakarongorau Aotearoa website.
How telehealth services are supported
The services are supported by clinical teams of registered nurses, mental health nurses, psychologists, psychotherapists, psychiatrists, counsellors, doctors, paramedics, poisons officers, health advisors, family and sexual harm professionals, and emergency triage nurses.