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  • Change your gender on your official ID

    Found in Passports, citizenship and identity / Changing your gender / Change your gender on your official ID

    If you’ve changed your gender, or if your gender has been wrongly recorded, you can update your official identification. You can record your gender as M (male), F (female) or X (gender diverse).

  • Privacy and security for your digital wallet

    Found in The Govt.nz app / Privacy and security / Privacy and security for your digital wallet

    Your digital wallet is where you securely store and use digital credentials, such as licences, IDs, and certificates, in the Govt.nz app.

  • Protecting data we hold

    Found in The Govt.nz app / Privacy and security / Protecting data we hold

    The Govt.nz app collects and stores as little user data as possible by limiting what is collected on backend systems, making additional data collection opt-in and applying strict security standards.

  • NZ Verify training pack

    Found in NZ Verify app / Get help / Help for businesses / NZ Verify training pack

    About this training pack Use this training pack to help onboard your team to the NZ Verify app. Only use the verification templates that apply to your organisation — for example, hospitality teams may need age-restricted purchases, while other organisations may need driver licence or proof of identity checks.

  • Change your own name

    Found in Passports, citizenship and identity / Changing your name / Change your own name

    You can change your own name in New Zealand if you’re 18 or over and a citizen or entitled to live here indefinitely. If you're 16 or 17, you can apply with your guardians' consent.

  • Help for individuals

    Found in NZ Verify app / Get help / Help for individuals

    How organisations use the government’s NZ Verify | Whakatūturu App to check your digital credentials and how your personal information is protected.

  • Digital wallet and credentials

    Found in The Govt.nz app / Features and releases / Digital wallet and credentials

    Learn how the Govt.nz digital wallet works, what credentials you can store, and how your information is kept secure and private.

  • Privacy policy

    Found in The Govt.nz app / Terms and policies / Privacy policy

    This policy explains how and when the Govt.nz app collects personal information, what we do with it and your right to see or change it.

  • Features overview

    Found in The Govt.nz app / Features and releases / Features overview

    Explore the features available now in the Govt.nz app.

  • Change the registered sex on your birth certificate

    Found in Passports, citizenship and identity / Changing your gender / Change the registered sex on your birth certificate

    To change the sex marker on your birth certificate, you must complete a statutory declaration and apply to Births, Deaths and Marriages.

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