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  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Accessibility tips for using this website

    Found in The Govt.nz website / Accessibility statement / Accessibility tips for using this website

    Navigate our website with browser functions, assistive technology, keyboard shortcuts and more.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Train while you work

    Found in Education / Training and apprenticeships / Train while you work

    Continue to broaden your skills while working. You can become better at your job, increase your chance for a promotion or change your career entirely.

  • Complain about discrimination

    Found in Law, crime and justice / Human rights in NZ / Complain about discrimination

    Discrimination is illegal — you have the right to complain.

  • Māori culture and heritage

    Found in History, culture and heritage / Māori language, culture and heritage / Māori culture and heritage

    Māori culture is a big part of NZ’s identity, so respecting, preserving and promoting it is vital.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Promotional tiles

    Found in The Govt.nz website / Promotional tiles

    The promo tiles on Govt.nz link to timely or new information. See how to request a tile for your new service or tool.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

  • Promotional tiles

    Found in The Govt.nz website / Promotional tiles

    The promo tiles on Govt.nz link to timely or new information. See how to request a tile for your new service or tool.

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