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Get proof you are a citizen
Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are a citizen
If you have lost or damaged your New Zealand birth certificate or your citizenship certificate, you can apply for a replacement or call to check your certificate number.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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If you travel overseas
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you travel overseas
If you're away from NZ for 26 weeks or less, you may still receive your NZ Superannuation or Veteran's Pension.
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If you live alone
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live alone
You'll get a higher amount of NZ Superannuation or Veteran's Pension if you're single and live by yourself. This takes into account the extra costs of running a household on your own.
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Check if you are a citizen
Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Check if you are a citizen
To find out if you are a New Zealand citizen, use the online tool or ask the Citizenship Office.
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Before you travel
Found in Leaving NZ / Before you travel
Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.
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What you can and cannot bring with you into New Zealand
Found in Immigration and visas / Bringing things into New Zealand / What you can and cannot bring with you into New Zealand
There are biosecurity and customs rules about what you can and cannot bring into New Zealand.
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If you do not meet a requirement
Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / If you do not meet a requirement
In rare cases, the Minister of Internal Affairs might grant New Zealand citizenship to someone who does not meet all the requirements.
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If you lived or worked overseas
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you lived or worked overseas
If you lived or worked in another country you may be able to get their social security pension. When you apply for NZ Superannuation or the Veteran's Pension, apply for these pensions at the same time.
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NZ citizenship if you are adopted
Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted
If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.