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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Home support services — reporting a problem
Found in Health / Help in your home / Home support services — reporting a problem
If you have a concern, contact your service provider. You can also contact the government agency that funds your care, or the Health and Disability Commissioner.
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Health and Disability Commissioner
Found in Government A-Z / Health and Disability Commissioner
They resolve complaints about infringements of health and disability rights by service providers. More serious complaints may be formally investigated by HDC.