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  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Sick leave

    Found in Work / Sick leave

    Find out when you can get sick leave from work. If you’re not eligible for sick leave, there may be other types of leave you can apply for.

  • Help with mental health and addiction

    Found in Health / Help with mental health and addiction

    Specialist health services and resources for mental illness or addiction.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    Apply for help with the costs of heating your home, or check advice for keeping those expenses down.

  • Getting help with your budget

    Found in Family and whānau / Financial help for your family / Getting help with your budget

    There are community services that can help you manage your finances.

  • Working on public holidays

    Found in Work / Public holidays and work / Working on public holidays

    Find out how you’ll be paid if you do or do not work on a public holiday and what your employment rights are as an employee.

  • The scope of Govt.nz

    Found in About this website / The scope of Govt.nz

    If you work in government, this guide helps you work out if your information and services should be on this site.

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