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  • Presence in NZ requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Presence in NZ requirements

    You need to show you have been physically present in New Zealand for a certain amount of time and that you intend to continue living here.

  • Enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Enduring power of attorney

    An enduring power of attorney (EPA or EPOA) is a legal document. It gives the people you trust the power to make decisions for you, if you’re unable to.

  • Support for the Govt.nz app

    Found in The Govt.nz app / Support

    Find help with common questions and technical issues when using the Govt.nz app.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Visiting or moving to NZ

    Found in Immigration and visas / Visiting or moving to NZ

    Find out about visas for holiday, study or work in New Zealand. Learn about arrival and departure requirements, and how to stay safe and healthy during your visit.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    Apply for help with the costs of heating your home, or check advice for keeping those expenses down.

  • Help with mental health and addiction

    Found in Health / Help with mental health and addiction

    Specialist health services and resources for mental illness or addiction.

  • Appearing in court

    Found in Law, crime and justice / The courts / Appearing in court

    You’ll first appear to enter a plea. If you plead not guilty, you’ll appear again at a later date. If you plead guilty, you’ll either be sentenced immediately or appear later for sentencing.

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