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  • Access to your birth, marriage and name change records

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records

    Birth, death, marriage, civil union and name change records are a public register — anyone can request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Trial periods

    Found in Work / Finding and starting a job / Trial periods

    A trial period is a timeframe that employers can use to find out if you are suitable for a job. An employer can dismiss you and you cannot raise a personal grievance for unjustified dismissal if the trial period was valid.

  • Replace your driver licence if it’s been lost or stolen

    Found in Transport / Driver licences / Replace your driver licence if it’s been lost or stolen

    If you lose your licence or it’s been stolen, replace it as soon as you can — you can be fined for driving without it.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

  • GST rate

    Found in Tax, benefits and finance / Tax / GST rate

    You pay a 15% goods and services tax (GST) on most of your purchases in New Zealand.

  • Studying and qualifications in Australia

    Found in Leaving NZ / Travel or move to Australia / Studying and qualifications in Australia

    As an NZ citizen, you can enrol your children in Australian schools. You and your family can study at Australian universities or polytechnics. If you already have a qualification it may be recognised, or you may have to apply for assessment.

  • Alcohol interlocks

    Found in Transport / Driving fines and penalties / Alcohol interlocks

    An alcohol interlock is an electronic device that prevents you from driving if you’ve been drinking.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Complain about discrimination

    Found in Law, crime and justice / Human rights in NZ / Complain about discrimination

    Discrimination is illegal — you have the right to complain.

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