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Maintaining your house and garden
Found in Health / Help in your home / Maintaining your house and garden
You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.
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Access to your birth, marriage and name change records
Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records
Birth, death, marriage, civil union and name change records are a public register — anyone can request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.
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What to get ready before you apply for NZ citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / What to get ready before you apply for NZ citizenship
Get your photo and documents ready before starting your citizenship application. You will also need an identity referee (if you are applying online) or a witness (if you are applying in person or by post).
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Renovating your home
Found in Housing and property / Building and renovating / Renovating your home
If you’re renovating, make sure you use licensed tradespeople and get consents where you need them.
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Check if you need an NZeTA or a visitor visa
Found in Immigration and visas / Visitor visas and the NZeTA / Check if you need an NZeTA or a visitor visa
If you come to New Zealand on a holiday, you may need to get an NZeTA or a visitor visa.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Your Admission Agreement and care plan
Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan
When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.
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Your care plan after a needs assessment
Found in Health / Help in your home / Your care plan after a needs assessment
You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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If you travel overseas
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you travel overseas
If you're away from NZ for 26 weeks or less, you may still receive your NZ Superannuation or Veteran's Pension.