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Complain about home help and support services
Found in Health / Help in your home / Complain about home help and support services
Find out what to do and who to contact if you have a concern or complaint about your home support services.
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Government help with healthcare if you’re over 65
Found in Health / Financial help and services / Government help with healthcare if you’re over 65
If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.
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Services offered in residential care
Found in Health / Rest homes and residential care / Services offered in residential care
The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.
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Enrol to vote
Found in Engaging with government / Enrol and vote in an election / Enrol to vote
You can vote in NZ elections if you’re eligible and you’ve added your name to an electoral roll.
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Where to start when thinking about residential care
Found in Health / Rest homes and residential care / Where to start when thinking about residential care
If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.
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When you have a problem at work
Found in Work / Workers’ rights / When you have a problem at work
If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.
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Visas for workers from specific countries
Found in Immigration and visas / Get a visa to work in NZ / Visas for workers from specific countries
New Zealand has special arrangements with some countries to let their citizens work here. Some visas recognise your skills and experience, while others let you learn out about our lifestyle and culture.
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Your Admission Agreement and care plan
Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan
When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.
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Maintaining your house and garden
Found in Health / Help in your home / Maintaining your house and garden
You may qualify for help with cleaning your home, doing the laundry, buying essential appliances, mowing the lawn, weeding the garden and getting essential home maintenance tasks done. Find out how to get these home support services and if you qualify.