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  • Change the registered sex on your birth certificate

    Found in Passports, citizenship and identity / Changing your gender / Change the registered sex on your birth certificate

    To change the sex marker on your birth certificate, you must complete a statutory declaration and apply to Births, Deaths and Marriages.

  • How many annual holidays you get

    Found in Work / Annual holidays / How many annual holidays you get

    All employees are entitled to at least 4 weeks’ paid annual holidays (annual leave) for each year they have worked for their employer.

  • Apply for a rates rebate: application forms

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Apply for a rates rebate: application forms

    Once you receive your rates bill, you can apply for a rebate for the current rating year period 1 July 2026 to 30 June 2027. Your application is due to the council by 30 June 2027.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Total Mobility card

    Found in Health / Financial help and services / Total Mobility card

    If you're eligible, you can get discounted taxi fares if you cannot use public transport because of a disability.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Order a birth certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Order a birth certificate

    New Zealand birth certificates are a record of birth. You can order a birth certificate online. It costs $35 for a standard certificate.

  • Use your NZ documents overseas

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas

    To use a document overseas it may need to be apostilled or authenticated. Apostilles and authentications are certificates that prove the signature, stamp or seal on a document is genuine.

  • SuperGold cards

    Found in Tax, benefits and finance / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

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