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  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Register as a citizen by descent and get a passport

    Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport

    If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • SuperGold cards

    Found in Tax, benefits and finance / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

  • Home support services — reporting a problem

    Found in Health / Help in your home / Home support services — reporting a problem

    If you have a concern, contact your service provider. You can also contact the government agency that funds your care, or the Health and Disability Commissioner.

  • Help with day-to-day personal care

    Found in Health / Help in your home / Help with day-to-day personal care

    If you have a disability or ongoing health problems, ask for an assessment to see if you can get help with getting dressed, showering or other personal care.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport

    You'll need a passport to travel overseas. Most people can now apply for or renew their passport online.

  • New Zealand Export Credit Office

    Found in Government A-Z / New Zealand Export Credit Office

    Their role is to: offer a range of loans which are not available in the private sector guarantee the risk of non-payment on any of their credits, loans or bonds.

  • National Advisory Council on the Employment of Women

    Found in Government A-Z / National Advisory Council on the Employment of Women

    They have identified 3 priority areas: increasing the employment participation of key groups of women improving the utilisation of women’s skills and experience in employment increasing women’s participation in non-traditional employment.

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