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Choose the gender on your citizenship record
Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record
If your gender is different to the one on your birth certificate, you can ask for your citizenship certificate to show your new gender (if you have not yet applied for citizenship), or request an evidentiary certificate (if you have been granted citizenship).
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Getting a tax refund
Found in Tax, benefits and finance / Tax / Getting a tax refund
Most people automatically get a tax refund if they’re owed one.
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Home support services — reporting a problem
Found in Health / Help in your home / Home support services — reporting a problem
If you have a concern, contact your service provider. You can also contact the government agency that funds your care, or the Health and Disability Commissioner.
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How to make a complaint
Found in Engaging with government / Complain about a government department / How to make a complaint
If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.
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How to make a submission on a bill
Found in Engaging with government / Consultations — have your say / How to make a submission on a bill
How to find out what parliamentary bills are open for public feedback and options for how to make a submission.
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Emergency help when you’re overseas
Found in Leaving NZ / Emergency help when you’re overseas
NZ Embassies can help you if something goes wrong while you’re outside NZ.
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Help for victims of crime
Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime
If you or someone you care about is the victim of a crime, there's support and help available.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Building your own home
Found in Housing and property / Building and renovating / Building your own home
There are laws you need to comply with when you’re building — whether you're hiring a builder or doing the work yourself.
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Changing your name when you get married
Found in Family and whānau / Getting married / Changing your name when you get married
In New Zealand, you don’t usually have to do anything special if you want to change your name after you get married or have a civil union.