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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Going back to work after your parental leave ends
Found in Work / Parental leave / Going back to work after your parental leave ends
Find information about returning to work, breaks for breastfeeding, and how to get help with childcare and other costs when you’re back in work.
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Home emergency checklist
Found in Housing and property / Home emergency checklist
How to prepare for and get through an emergency in New Zealand.
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Help for partners staying at home
Found in Health / Rest homes and residential care / Help for partners staying at home
If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.
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111 emergency service
Found in Law, crime and justice / Crimes and emergencies / 111 emergency service
If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.
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Pay a court fine
Found in Law, crime and justice / Paying fines / Pay a court fine
You can pay court fines online. Speeding tickets and local council parking tickets become court fines if you don’t pay them on time.
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Personal care at home
Found in Health / Help in your home / Personal care at home
If you need help with daily activities like showering or getting dressed, support is available to make these tasks safer and easier for you.
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Community Services Card
Found in Health / Financial help and services / Community Services Card
Work and Income supply the Community Services Card (CSC) on behalf of the Ministry of Health to help lower healthcare costs.
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Types of residential care
Found in Health / Rest homes and residential care / Types of residential care
There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.
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Income after you turn 65
Found in Tax, benefits and finance / Managing your money in retirement / Income after you turn 65
Most people get NZ Superannuation when they turn 65, but there are other sources of income you might use to support yourself. These can affect the tax you pay or benefits you can apply for.