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  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Privileges and responsibilities of a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Privileges and responsibilities of a citizen

    When you become a New Zealand citizen, you will have the same privileges as a person who was born here. You will also have the same responsibilities.

  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Healthcare if you’re in NZ on a work visa

    Found in Health / Public health services / Healthcare if you’re in NZ on a work visa

    If you’re coming to NZ to work you'll need to make sure you’re covered if you have a health problem.

  • Human rights and freedoms

    Found in Law, crime and justice / Human rights in NZ / Human rights and freedoms

    All New Zealanders are entitled to basic human rights and freedoms to protect them from unlawful discrimination. Find out about your rights, and how to get help or make a complaint.

  • Dog problems and complaints

    Found in Housing and property / Neighbourhood problems / Dog problems and complaints

    If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.

  • Leaving children by themselves

    Found in Family and whānau / Childcare and supervision / Leaving children by themselves

    You can leave a child under 14 at home or in another place if you’ve made reasonable provisions to have them supervised and cared for safely, and they’re not left for a long time.

  • Sick leave

    Found in Work / Sick leave

    Find out when you can get sick leave from work. If you’re not eligible for sick leave, there may be other types of leave you can apply for.

  • Help with day-to-day personal care

    Found in Health / Help in your home / Help with day-to-day personal care

    Help from a carer and assistive equipment could make tasks such as showering, dressing and using a toilet much safer for you. Find out what government help you may qualify for.

  • Government help with dental costs

    Found in Health / Doctors, dentists and prescriptions / Government help with dental costs

    Basic dental services are free until you’re 18. If you need dental care after 18, and you’re on a low income or have a disability, illness or injury, you can apply for government help.

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