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  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with costs like funeral expenses, living expenses and childcare.

  • NZ citizenship if you are adopted

    Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted

    If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Your last pay when you leave a job

    Found in Work / Your last pay when you leave a job

    If you leave, retire, are fired or made redundant from a job, check that your final pay and deductions are correct.

  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Personalised ceremonies

    Found in Family and whānau / Getting married / How to get married in NZ / Personalised ceremonies

    Most marriage ceremonies in New Zealand are personalised. You work with a celebrant to design a ceremony that fits the style of your celebration and reflects your cultural, spiritual and personal preferences. You can have the ceremony at any time, date and place you want. It costs $158 for the marriage licence, plus the amount the celebrant charges for the ceremony. You write your own vows.

  • Privacy policy for the Govt.nz app

    Found in The Govt.nz app / Privacy policy

    This policy explains how and when the Govt.nz app collects personal information, what we do with it and your right to see or change it.

  • Privileges and responsibilities of a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Privileges and responsibilities of a citizen

    When you become a New Zealand citizen, you will have the same privileges as a person who was born here. You will also have the same responsibilities.

  • Registry ceremonies

    Found in Family and whānau / Getting married / How to get married in NZ / Registry ceremonies

    A registry ceremony has standard vows and must take place during business hours on a weekday (9am to 5pm, Monday to Friday). You cannot hold the ceremony on a public holiday. You must pay $158 for the marriage licence and a set fee of $175 for the ceremony, which you pay to the celebrant in advance. You should contact your celebrant before you apply for a marriage licence to make sure they will be available.

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