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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.

  • School terms in NZ

    Found in Education / School and college / School terms in NZ

    School terms for New Zealand primary, intermediate and secondary schools — this includes public, integrated and private schools. Dates and times may vary between schools and age groups.

  • History of daylight saving in NZ

    Found in Recreation and the environment / Daylight saving in NZ / History of daylight saving in NZ

    New Zealand first introduced daylight saving time in 1927. The current times have been fixed since 2007.

  • Help for partners staying at home

    Found in Health / Rest homes and residential care / Paying for residential care / Help for partners staying at home

    If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.

  • Check you meet the requirements for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Check you meet the requirements for NZ citizenship

    Use this self-check tool to find out if you meet the requirements for New Zealand citizenship.

  • If you live alone

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live alone

    You'll get a higher amount of NZ Superannuation or Veteran's Pension if you're single and live by yourself. This takes into account the extra costs of running a household on your own.

  • Get an IRD number for your child

    Found in Tax, benefits and finance / Get an IRD number / Get an IRD number for your child

    Your child will need an IRD number if they’re earning any money or interest, or if you’re applying for Working for Families or child support.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Moving into residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

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