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  • Office of the Ombudsman

    Found in Government A-Z / Office of the Ombudsman

    They: handle complaints and investigates the administrative conduct of state sector agencies, including in relation to official information requests (OIAs) examine and monitor the treatment of people in places of detention eg in prisons, immigration detention facilities, and secure care in hospitals monitor how NZ is promoting and protecting all persons with disabilities…

  • Customs Appeal Authority

    Found in Government A-Z / Customs Appeal Authority

    The Customs Appeal Authority is an independent body that can review decisions made by the New Zealand Customs Service, including decisions about importing and exporting goods. You need to make an appeal within 20 working days of receiving the Customs decision.

  • Trading Standards

    Found in Government A-Z / Trading Standards

    Protecting people by: approving weighing and measuring equipment before it’s used by traders checking the accuracy of weight and/or measure in pre-packaged or catch-weight goods (eg checking that pre-packaged meat is the advertised weight) investigating and responding to weights and measures complaints from consumers and business monitoring the quality of retail fuel in NZ…

  • Financial abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Financial abuse

    Anyone can be a victim of financial abuse — find out how to recognise it, who to contact when it’s happening and how to protect yourself in the future.

  • Ministry of Business, Innovation and Employment

    Found in Government A-Z / Ministry of Business, Innovation and Employment

    MBIE’s role The Ministry of Business, Innovation and Employment (MBIE) plays a central role in shaping and delivering a strong economy by delivering policy, services, advice and regulation to support business growth.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Whakarongorau Aotearoa

    Found in Government A-Z / Whakarongorau Aotearoa

    Whakarongorau Aotearoa runs New Zealand telehealth services across 7 digital channels — including phone, text and webchat. These services are: funded by the government free to the public available 24 hours a day, 7 days a week. Previous name: Homecare Medical Whakarongorau Aotearoa used to be called Homecare Medical.

  • While you’re pregnant

    Found in Family and whānau / Having a baby / While you’re pregnant

    Find out about maternity care, getting a midwife, parental leave, antenatal classes, health tests and parenting support.

  • Bullying

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Bullying

    Bullying is a form of aggressive or threatening behaviour — either at school, in the workplace or in the wider community.

  • Wills, probate and estates

    Found in Family and whānau / Death and bereavement / Wills, probate and estates

    After someone dies, an executor or administrator needs to be appointed by the High Court to deal with the estate.

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