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  • Complain about discrimination

    Found in Law, crime and justice / Human rights in NZ / Complain about discrimination

    Discrimination is illegal — you have the right to complain.

  • Get information in an emergency or disaster

    Found in Government A-Z / National Emergency Management Agency / Get information in an emergency or disaster

    In New Zealand, you can get help before, during and after an emergency or disaster from the Ministry of Civil Defence and Emergency Management and local Civil Defence Emergency Management groups.

  • Child custody

    Found in Family and whānau / Separating or getting divorced / Child custody

    If your relationship ends, you need to try to resolve child custody arrangements yourselves before you can go to court.

  • Studying and qualifications in Australia

    Found in Leaving NZ / Travel or move to Australia / Studying and qualifications in Australia

    As an NZ citizen, you can enrol your children in Australian schools. You and your family can study at Australian universities or polytechnics. If you already have a qualification it may be recognised, or you may have to apply for assessment.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Working over Easter

    Found in Work / Public holidays and work / Working over Easter

    Only Good Friday and Easter Monday are public holidays. Easter Sunday is not a public holiday, and shops can choose to open if their local council lets them.

  • GST rate

    Found in Tax, benefits and finance / Tax / GST rate

    You pay a 15% goods and services tax (GST) on most of your purchases in New Zealand.

  • Food health and safety

    Found in Health / Food safety / Food health and safety

    How to select, prepare and cook food safely.

  • Māori culture and heritage

    Found in History, culture and heritage / Māori language, culture and heritage / Māori culture and heritage

    Māori culture is a big part of NZ’s identity, so respecting, preserving and promoting it is vital.

  • Applying for NZ Superannuation

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Applying for NZ Superannuation

    NZ Superannuation is a universal payment for New Zealand citizens and residents who are 65 or older.

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