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  • Types of residential care

    Found in Health / Rest homes and residential care / Types of residential care

    There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with the cost of the funeral, burial or cremation. In some circumstances, you might be entitled to help with living expenses or childcare.

  • NZ citizenship if you are adopted

    Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted

    If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to the one on your birth certificate, you can ask for your citizenship certificate to show your new gender (if you have not yet applied for citizenship), or request an evidentiary certificate (if you have been granted citizenship).

  • Services offered in residential care

    Found in Health / Rest homes and residential care / Services offered in residential care

    The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.

  • What counts as income for benefits

    Found in Tax, benefits and finance / Benefits and allowances / What counts as income for benefits

    When you apply to Work and Income for a benefit or allowance, and while you’re receiving it, you need to tell them if you get other income — either regular payments or a one-off.

  • Get an IRD number for your child

    Found in Tax, benefits and finance / Get an IRD number / Get an IRD number for your child

    Your child will need an IRD number if they’re earning any money or interest, or if you’re applying for Working for Families or child support. If you’re having a baby, you can apply for one when you register their birth.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Apprenticeships

    Found in Education / Training and apprenticeships / Apprenticeships

    With an apprenticeship, you can earn money while getting skills and qualifications.

  • Nursing and medical help at home

    Found in Health / Help in your home / Nursing and medical help at home

    A nurse or other health professionals may visit you at home to help with your medications and medical needs. Learn more about these services and if you qualify.

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