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  • Finding your birth child

    Found in Family and whānau / Adoption and fostering / Finding your birth child

    If you've placed a child for adoption and they are now over 20 years old, you can ask Oranga Tamariki—Ministry for Children for help finding them.

  • Get help to find birth, death and marriage records

    Found in History, culture and heritage / Research your family history / Get help to find birth, death and marriage records

    If you do not know the year of a record you're looking for, you can ask Births, Deaths and Marriages to search for it.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Reporting changes when you’re getting a benefit

    Found in Benefits, pensions and financial support / Benefits and allowances / Reporting changes when you’re getting a benefit

    If you get a payment from Work and Income, you must tell them if your situation or details change. This helps make sure you get the right payment.

  • Rates rebate calculator

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Rates rebate calculator

    Use the calculator to work out how much you might get as a rates rebate. This is an estimate only — your council will assess the actual amount when you apply.

  • Responsible disclosure guidelines

    Found in The Govt.nz app / Privacy and security / Responsible disclosure guidelines

    We take the security and privacy of your information seriously. If you identify a security issue with the Govt.nz app, tell us so we can get it fixed.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

  • Order a civil union certificate by phone

    Found in Family and whānau / Getting married / Civil unions / How to order a civil union certificate

    How to order a civil union certificate by phone.

  • Financial help for people with a disability or illness

    Found in Health / Financial help and services / Financial help for people with a disability or illness

    If you have a disability or illness you may be able to get an allowance, subsidy or loan to help with your expenses. Financial assistance is available for all citizens.

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