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  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Family violence leave

    Found in Work / Family violence leave

    If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.

  • Get a visa to visit another country

    Found in Leaving NZ / Moving or travelling overseas / Get a visa to visit another country

    Check which visas you'll need and organise to get them well ahead of your travel dates.

  • If you live overseas now

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live overseas now

    If you live overseas, you may be able to keep getting some or all of your New Zealand Superannuation or Veteran’s Pension.

  • Bringing pets into New Zealand

    Found in Immigration and visas / Bringing things into New Zealand / Bringing pets into New Zealand

    You can bring your pet here, but they must meet specific health standards. These change, depending on the country your pet is coming from.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • How to get an IRD number

    Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number

    It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • How government works

    Found in Engaging with government / How government works

    The Government is formed after a democratic election held every 3 years.

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