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  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Taking unpaid leave

    Found in Work / Annual holidays / Taking unpaid leave

    You can take unpaid leave if your employer agrees to it. The agreement should be recorded in writing.

  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Apply for a rates rebate: application forms

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Apply for a rates rebate: application forms

    Once you receive your rates bill, you can apply for a rebate for the current rating year period 1 July 2025 to 30 June 2026. Your application is due to the council by 30 June 2026.

  • When you get a job offer

    Found in Work / Finding and starting a job / When you get a job offer

    Before you accept a job, you need to agree on your pay, hours and working conditions. You can apply for money to help pay the costs of starting a new job.

  • Character requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Character requirements for a student visa

    You need to be of good character to study in New Zealand. If you're over 17 years old and want to study here for more than 2 years, you'll need to provide a police certificate.

  • Making a statutory declaration

    Found in Law, crime and justice / Making a statutory declaration

    You make a statutory declaration when you need to confirm that something is true. It’s a written statement that must be signed and witnessed by an official person face to face.

  • Appearing in court

    Found in Law, crime and justice / The courts / Appearing in court

    You’ll first appear to enter a plea. If you plead not guilty, you’ll appear again at a later date. If you plead guilty, you’ll either be sentenced immediately or appear later for sentencing.

  • Translating documents into English

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents / Translating documents into English

    Get a document translated into English so you can use it in NZ.

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

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