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Complain about home help and support services
Found in Health / Help in your home / Complain about home help and support services
Find out what to do and who to contact if you have a concern or complaint about your home support services.
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Coping without a car if you’re over 65
Found in Transport / Coping without a car if you’re over 65
A SuperGold Card gives you free or cheaper public transport. If you’re ill or have trouble getting around, you can apply for help paying for taxis. Some local councils also offer transport services
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Before you apply for a student visa
Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa
Be prepared before you start your NZ Student Visa application — find out what you need to do and what documents you need to provide.
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Enrol to vote
Found in Engaging with government / Enrol and vote in an election / Enrol to vote
You can vote in New Zealand elections if you’re eligible and enrolled (registered to vote).
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Seeing a specialist
Found in Health / Doctors, dentists and prescriptions / Seeing a specialist
A specialist is a medical practitioner who is trained in a specific field of medicine. You usually need to visit your general practitioner (doctor) first for a referral to a specialist.
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If your situation changes
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If your situation changes
If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship status or your living arrangements.
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Registry ceremonies
Found in Family and whānau / Getting married / How to get married in NZ / Registry ceremonies
A registry ceremony has standard vows and must take place during business hours on a weekday (9am to 5pm, Monday to Friday). You cannot hold the ceremony on a public holiday. You must pay $150 for the marriage licence and a set fee of $90 for the ceremony, which you pay to the celebrant in advance. You should contact your celebrant before you apply for a marriage licence to make sure they will be available.
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Your Admission Agreement and care plan
Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan
When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.
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Family violence leave
Found in Work / Family violence leave
If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.
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Using a personal medical alarm
Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm
Learn about the types of services and equipment provided when you get a personal medical alarm. Find out how to call for help, and what to do if you no longer need the alarm.