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  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Sick leave

    Found in Work / Sick leave

    Find out when you can get sick leave from work. If you’re not eligible for sick leave, there may be other types of leave you can apply for.

  • Get proof you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are a citizen

    If you have lost or damaged your New Zealand birth certificate or your citizenship certificate, you can apply for a replacement or call to check your certificate number.

  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Prescription subsidy scheme

    Found in Health / Doctors, dentists and prescriptions / Prescription subsidy scheme

    If you’ve paid for 20 prescriptions in a year (from 1 February), you do not have to pay any more prescription charges for the rest of that year (to 31 January).

  • Caring for someone with a health condition, injury or illness

    Found in Health / Caring for someone with a health condition, injury or illness

    You might be able to get money to help with caring for someone at home who has a disability, illness or health problems because of old age.

  • Australia office

    Found in Government A-Z / Department of Internal Affairs / Citizenship contact information / Contact the Citizenship Office / Australia office

    Check the progress of your application: To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe. Check the progress of your application Freephone: 1300 559 535 (Australia only) Monday to Friday, 7am to 3.

  • Consumer laws

    Found in Consumer rights and complaints / Consumer laws

    Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.

  • Taking parental leave

    Found in Work / Parental leave / Taking parental leave

    As well as maternity and paternity leave, there are other leave options for eligible parents and carers. You may be able to get parental leave payments from the government.

  • What you have to do when you’re getting a benefit

    Found in Tax, benefits and finance / Benefits and allowances / What you have to do when you’re getting a benefit

    If you're getting a benefit, NZ Superannuation or a Veteran’s Pension from Work and Income, you must let them know if your contact details or circumstances change.

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