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  • Access to your birth, marriage and name change records

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records

    Birth, death, marriage, civil union and name change records are a public register — anyone can request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.

  • Home emergency checklist

    Found in Housing and property / Home safety / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Services offered in residential care

    Found in Health / Rest homes and residential care / Services offered in residential care

    The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Child support

    Found in Family and whānau / Separating or getting divorced / Child support

    Child support is paid by parents who do not live with their children, or who share care of their children with someone else.

  • Change the registered sex on your birth certificate

    Found in Passports, citizenship and identity / Changing your gender / Change the registered sex on your birth certificate

    To change the sex marker on your birth certificate, you must complete a statutory declaration and apply to Births, Deaths and Marriages.

  • Food labelling

    Found in Health / Food safety / Food labelling

    Food labels help you make informed choices about the products you buy.

  • Complain about something you bought

    Found in Consumer rights and credit records / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • When someone dies overseas

    Found in Family and whānau / Death and bereavement / When someone dies overseas

    If you're travelling outside New Zealand and someone who is travelling with you dies, contact the nearest NZ embassy or Ministry of Foreign Affairs and Trade office.

  • Apply for NZ Superannuation

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / Apply for NZ Superannuation

    NZ Superannuation is a payment available to eligible New Zealand citizens and residents who are 65 or older.

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