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Complain about your financial services provider
Found in Consumer rights and complaints / How to complain / Complain about your financial services provider
If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.
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Money to help when you’re studying
Found in Education / Tertiary education / Money to help when you’re studying
If you’re studying, you can apply for a loan and allowance to help with course fees, course-related costs and living expenses. You may also be able to get help during your study break.
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No data on your phone — access government-sponsored websites for free
Found in Engaging with government / No data on your phone — access government-sponsored websites for free
Zero Data gives you free access to government-sponsored websites. This way, money is not a barrier to getting important services and information.
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High Use Health Card
Found in Health / Financial help and services / High Use Health Card
If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.
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Definitions of enduring power of attorney roles
Found in Family and whānau / Power of attorney — enduring and ordinary / Definitions of enduring power of attorney roles
These are the legal terms and definitions of the various roles for an enduring power of attorney (EPA or EPOA).
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Applying for a benefit
Found in Tax, benefits and finance / Benefits and allowances / Applying for a benefit
You need to apply for most benefits online, then meet with a case manager before your application is accepted and you start being paid.
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Help with day-to-day personal care
Found in Health / Help in your home / Help with day-to-day personal care
Help from a carer and assistive equipment could make tasks such as showering, dressing and using a toilet much safer for you. Find out what government help you may qualify for.
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Change the registered sex on your birth certificate
Found in Passports, citizenship and identity / Changing your gender / Change the registered sex on your birth certificate
To change the sex marker on your birth certificate, you must complete a statutory declaration and apply to Births, Deaths and Marriages.
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Apply for NZ citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Apply for NZ citizenship
Complete and submit your application for New Zealand citizenship by grant.
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Help with mental health and addiction
Found in Health / Help with mental health and addiction
Specialist health services and resources for mental illness or addiction.