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Renting
Found in Housing and property / Renting and flatting / Renting
Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.
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Complain about your utility provider
Found in Consumer rights and complaints / How to complain / Complain about your utility provider
If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.
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Complain about your financial services provider
Found in Consumer rights and complaints / How to complain / Complain about your financial services provider
If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.
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If you’re fired or unfairly dismissed
Found in Work / Workers’ rights / If you’re fired or unfairly dismissed
If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Buying a used car
Found in Transport / Buying a vehicle / Buying a used car
Transfer a vehicle into your name — and check it is not stolen and there’s no money owing against it.
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Car seats for kids
Found in Transport / Car seats for kids
Kids under 7 have to be in car seats. Between 7 and 8 they have to be in a car seat if one is available.
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Being deprived of NZ citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship
In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.
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Legal help when being harassed
Found in Law, crime and justice / Abuse, harassment and domestic violence / Legal help when being harassed
If you're being harassed by someone you're not in a relationship with, you can apply for a restraining order.
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Disputes when buying a car
Found in Transport / Buying a vehicle / Disputes when buying a car
If you've bought a vehicle and something goes wrong, your rights depend on if you bought it from a motor vehicle trader or privately.