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  • Get a needs assessment

    Found in Health / Help in your home / Get a needs assessment

    You must have a needs assessment if you want to get government-funded home help. Find out if you qualify and the support services you might get.

  • Jury service

    Found in Law, crime and justice / The courts / Jury service

    If you're enrolled to vote, you can be asked to serve on a jury once every 2 years.

  • BDM service timeframes

    Found in Passports, citizenship and identity / Proving and protecting your identity / BDM service timeframes

    Check this page regularly for up-to-date BDM processing times.

  • What counts as income for benefits

    Found in Benefits, pensions and financial support / Benefits and allowances / What counts as income for benefits

    When you get a benefit or allowance from Work and Income, you need to tell them what other income you get — both regular and one-off payments.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Who can get public health services in NZ

    Found in Health / Public health services / Who can get public health services in NZ

    Most health and disability services are free or provided at a reduced cost for eligible people.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    The home support services you’ll get, who’ll provide these and when they’ll start are described in your care plan.

  • Register as a citizen by descent and get a passport

    Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport

    If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.

  • Create an enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Create an enduring power of attorney

    Complete a form for each enduring power of attorney (EPA or EPOA) you want to create. Save on legal fees by planning ahead.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

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