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  • Questions and feedback

    Found in NZ Verify app / Get help / Questions and feedback

    Ask a question, suggest an improvement or report a problem about the NZ Verify app.

  • Privacy and security questions and answers

    Found in The Govt.nz app / Privacy and security / Privacy and security questions and answers

    Learn about the security and privacy protections built into the Govt.nz app, including how information is protected and what data is collected.

  • Help for businesses

    Found in NZ Verify app / Get help / Help for businesses

    Help with common questions and technical issues when using the NZ Verify app.

  • In New Zealand

    Found in Government A-Z / Births, Deaths and Marriages / Births, Deaths and Marriages contact information / In New Zealand

    If you have a question about a Births, Deaths and Marriages (BDM) order or need advice, our kaimahi are here to help.

  • Going to court as a witness

    Found in Law, crime and justice / The courts / Going to court as a witness

    If you're asked to give evidence in court, you’ll have to swear to tell the truth and answer any questions the judge says you have to answer.

  • Troubleshooting

    Found in The Govt.nz app / Support and feedback / Troubleshooting

    Find help with common questions and technical issues when using the Govt.nz app.

  • Feedback about the Govt.nz website

    Found in The Govt.nz website / Feedback about the Govt.nz website

    Ask a question about the Govt.nz website, suggest an improvement to the website, or report a problem about the website to the Govt.nz team.

  • Contact details by topic

    Found in Contact NZ government / Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • Help for developers

    Found in NZ Verify app / Get help / Help for developers

    Developer and technical support for the NZ Verify app.

  • What is a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / What is a name change certificate

    A name change certificate is an official record of a name change if they were born outside NZ.

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