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Help for businesses

Help with common questions and technical issues when using the NZ Verify app.

Download the NZ Verify app

Once you’ve downloaded the app:

  • agree to the terms of use and privacy statement
  • allow camera access and Bluetooth.

You’re ready to start verifying credentials.

Download staff training guide

Download training material to help onboard your team to the NZ Verify app — covering how it works, handling different result screens and common questions.

NZ Verify training pack (PDF 652KB)

To tailor the presentation to your branding and context, email NZVerifyApp@gdda.govt.nz for a white-labelled version.

Download how-to guide

Download a quick reference guide with step-by-step instructions on how to use the app.

NZ Verify how-to guide (PDF 354KB)

Developer and technical help

Developer and technical support for using the NZ Verify app — GitHub

Digital credentials

How do I get my organisation’s digital credential verified in the app?

What credentials can the app verify?

Can foreign-issued credentials be used in New Zealand?

Can I use the app to hold or be issued a digital credential?

Questions or feedback about the app

Send through your questions, feedback or suggestions for improving the app.

Questions and feedback

Utility links and page information

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