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  • Contact details by topic

    Found in Contact NZ government / Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • Protecting data we hold

    Found in The Govt.nz app / Privacy and security / Protecting data we hold

    The Govt.nz app collects and stores as little user data as possible by limiting what is collected on backend systems, making additional data collection opt-in and applying strict security standards.

  • Get a benefit or other support

    Found in Benefits, pensions and financial support / Benefits and allowances / Get a benefit or other support

    If you’re unable to pay for regular or one-off bills, Work and Income may be able to help with a benefit, one-off payment or other support.

  • Fire safety at home

    Found in Housing and property / Home safety / Fire safety at home

    Learn about fire safety and take practical steps to keep you and your family safe from house fires.

  • Terms of use — NZ Verify

    Found in NZ Verify app / Terms and policies / Terms of use

    Read the end-user licence agreement (EULA) for the NZ Verify app.

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with costs like funeral expenses, living expenses and childcare.

  • Help for children with learning support needs

    Found in Education / Learning support (special education) / Help for children with learning support needs

    Funding, services and support available to help children with disabilities and learning support needs to go to mainstream schools.

  • Use your NZ documents overseas

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas

    To use a document overseas it may need to be apostilled or authenticated. Apostilles and authentications are certificates that prove the signature, stamp or seal on a document is genuine.

  • Scams

    Found in Law, crime and justice / Scams

    Learn to recognise and protect yourself from scams. If you think you’ve been scammed, report it straight away.

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