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  • Consumer rights and complaints

    Found in Consumer rights and complaints

    Credit records, consumer rights, complaints, debt, privacy

  • Financial help and benefits if you’re over 65

    Found in Tax, benefits and finance / Managing your money in retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

  • Visiting or moving to NZ

    Found in Immigration and visas / Visiting or moving to NZ

    Find out about visas for holiday, study or work in New Zealand. Learn about arrival and departure requirements, and how to stay safe and healthy during your visit.

  • Housing and property

    Found in Housing and property

    Buying, renting, selling, building, rates, renovating, insulation

  • Create an enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Create an enduring power of attorney

    Complete a form for each enduring power of attorney (EPA or EPOA) you want to create. Save on legal fees by planning ahead.

  • Financial help for people with a disability or illness

    Found in Health / Financial help and services / Financial help for people with a disability or illness

    If you have a disability or illness you may be able to get an allowance, subsidy or loan to help with your expenses. Financial assistance is available for all citizens.

  • Energy efficiency in homes

    Found in Housing and property / Insulation and energy efficiency / Energy efficiency in homes

    Save money on your power and gas bills. For long-term fixes, make your home healthier and efficient with energy.

  • Change your own name

    Found in Passports, citizenship and identity / Changing your name / Change your own name

    You can change your own name in New Zealand if you’re 18 or over and a citizen or entitled to live here indefinitely. If you're 16 or 17, you can apply with your guardians' consent.

  • Change your child's name

    Found in Passports, citizenship and identity / Changing your name / Change your child's name

    You can change your child’s name in New Zealand if they are 15 or under and a citizen or entitled to live here indefinitely. Once your child is 16, they can apply themselves with your consent.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    The home support services you’ll get, who’ll provide these and when they’ll start are described in your care plan.

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