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Complain about your financial services provider
Found in Consumer rights and complaints / How to complain / Complain about your financial services provider
If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.
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If you’re fired or unfairly dismissed
Found in Work / Workers’ rights / If you’re fired or unfairly dismissed
If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.
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Translating official documents
Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents
If you need a document translated into English or another language, you can organise the translation yourself or use the Department of Internal Affairs Translation Service.
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Order a birth certificate
Found in Passports, citizenship and identity / Proving and protecting your identity / Order a birth certificate
New Zealand birth certificates are a record of birth. You can order a birth certificate online. It costs $33 for a standard certificate.
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Order a marriage certificate
Found in Family and whānau / Getting married / Order a marriage certificate
Your New Zealand marriage certificate is an official record of your marriage. It costs $33 to have it posted to you. You can order your certificate online.
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Noisy neighbours
Found in Housing and property / Neighbourhood problems / Noisy neighbours
Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.
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KiwiSaver
Found in Tax, benefits and finance / KiwiSaver
KiwiSaver is a voluntary savings scheme to help set you up for your retirement. You can make regular contributions from your pay or directly to your scheme provider.
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Separating from your spouse or partner
Found in Family and whānau / Separating or getting divorced / Separating from your spouse or partner
You do not have to do anything official when you separate from your partner, but a separation agreement or separation order can help to keep things clear.
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If you cannot get NZ Superannuation or other benefits
Found in Tax, benefits and finance / Managing your money in retirement / If you cannot get NZ Superannuation or other benefits
If you cannot get any other financial support from the government, you can apply for help with day-to-day living costs and health.
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Immunise your child for free
Found in Health / Free health services for children / Immunise your child for free
Immunisation protects people from many serious diseases. It can also stop some diseases from spreading within your family and the community.