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  • Registering a death

    Found in Family and whānau / Death and bereavement / Registering a death

    If you’re using a funeral director, they’ll register the death with Births, Deaths and Marriages. If you’re organising the funeral yourself, or not holding one, you’ll need to register the death.

  • Replace your driver licence if it’s been lost or stolen

    Found in Transport / Driver licences / Replace your driver licence if it’s been lost or stolen

    If you lose your licence or it’s been stolen, replace it as soon as you can — you can be fined for driving without it.

  • Update your celebrant registration details

    Found in Government A-Z / Births, Deaths and Marriages / Information for marriage celebrants / Update your celebrant registration details

    Once you're registered as a celebrant, you need to keep your details up to date.

  • Free health advice

    Found in Health / Public health services / Free health advice

    Find out who to contact to get free health advice for you and your family.

  • How to order a civil union certificate

    Found in Family and whānau / Getting married / Civil unions / How to order a civil union certificate

    It’s easiest to order a civil union certificate online. You can also order by phone, post, or in person.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

  • Legal aid

    Found in Law, crime and justice / The courts / Legal aid

    If you cannot afford to pay for a lawyer, you can apply for legal aid.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Requirements for children

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Requirements for children

    Children do not have to meet all the same requirements as adults to get New Zealand citizenship.

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