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  • Complain about your financial services provider

    Found in Consumer rights and credit records / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Paying back your student loan

    Found in Education / Tertiary education / Paying back your student loan

    Repayments on your student loan depend on how much you earn and whether you’re based in New Zealand or living overseas.

  • What is a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / What is a rates rebate

    Learn what a rates rebate is, how much it is and how you may get it.

  • Help for individuals

    Found in NZ Verify app / Get help / Help for individuals

    How organisations use the government’s NZ Verify | Whakatūturu App to check your digital credentials and how your personal information is protected.

  • Apply for a rates rebate: application forms

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Apply for a rates rebate: application forms

    Once you receive your rates bill, you can apply for a rebate for the current rating year period 1 July 2026 to 30 June 2027. Your application is due to the council by 30 June 2027.

  • Child support

    Found in Family and whānau / Separating or getting divorced / Child support

    Child support is paid by parents who do not live with their children, or who share care of their children with someone else.

  • Wills, probate and estates

    Found in Family and whānau / Death and bereavement / Wills, probate and estates

    After someone dies, an executor or administrator needs to be appointed by the High Court to deal with the estate.

  • When you’re single

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / Specific living situations / When you’re single

    Find out about getting New Zealand Superannuation (NZ Super) or the Veteran’s Pension when you’re single and live by yourself or in shared accommodation.

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with costs like funeral expenses, living expenses and childcare.

  • Apply for Best Start payments

    Found in Family and whānau / Financial help for your family / Apply for Best Start payments

    You may be able to get a weekly payment to help support your newborn baby. Best Start payments are available until your child turns 3. Whether you can get the payment depends on your family income.

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