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Jury service
Found in Law, crime and justice / The courts / Jury service
If you're enrolled to vote, you can be asked to serve on a jury once every 2 years.
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111 emergency service
Found in Law, crime and justice / Crimes and emergencies / 111 emergency service
If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.
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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Changing your name when you get married
Found in Family and whānau / Getting married / Changing your name when you get married
In New Zealand, you don’t usually have to do anything special if you want to change your name after you get married or have a civil union.
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Urgent admission to a residential care facility
Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility
Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.
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Applying for a benefit
Found in Tax, benefits and finance / Benefits and allowances / Applying for a benefit
You need to apply for most benefits online, then meet with a case manager before your application is accepted and you start being paid.
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Fences, driveways and drains
Found in Housing and property / Neighbourhood problems / Fences, driveways and drains
Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.
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Payment dates for NZ Super and Veteran’s Pension
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Payment dates for NZ Super and Veteran’s Pension
NZ Super and Veteran’s Pension payments are made every second Tuesday. If there’s a public holiday, payments are made earlier.
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Registering your new car or truck
Found in Transport / Buying a vehicle / Registering your new car or truck
Cars, vans, motorcycles, mopeds and trucks need to be registered and issued number plates to be legally driven on our roads.
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Permanent residency and citizenship for NZers in Australia
Found in Leaving NZ / Travel or move to Australia / Permanent residency and citizenship for NZers in Australia
From 1 July 2023, NZ citizens who have been living in Australia for 4 years or more are eligible to apply directly for Australian citizenship.