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  • Paying for residential care

    Found in Health / Rest homes and residential care / Paying for residential care

    You may need to pay for your care, but you could get government help. Check what support is available and what it costs.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Coping without a car if you’re over 65

    Found in Transport / Coping without a car if you’re over 65

    A SuperGold Card gives you free or cheaper public transport. If you’re ill or have trouble getting around, you can apply for help paying for taxis. Some local councils also offer transport services

  • Get a needs assessment

    Found in Health / Help in your home / Get a needs assessment

    You must have a needs assessment if you want to get government-funded home help. Find out if you qualify and the support services you might get.

  • Separating from your spouse or partner

    Found in Family and whānau / Separating or getting divorced / Separating from your spouse or partner

    You do not have to do anything official when you separate from your partner, but a separation agreement or separation order can help to keep things clear.

  • Human rights and freedoms

    Found in Law, crime and justice / Human rights in NZ / Human rights and freedoms

    All New Zealanders are entitled to basic human rights and freedoms to protect them from unlawful discrimination. Find out about your rights, and how to get help or make a complaint.

  • Working for Families payments

    Found in Family and whānau / Financial help for your family / Working for Families payments

    Get help with the costs of raising children with Working for Families tax credit payments. Your payments are worked out based on the information you give Inland Revenue about your income for the year.

  • Finding information about your adoption

    Found in Family and whānau / Adoption and fostering / Finding information about your adoption

    If you were born in New Zealand and you're adopted, once you turn 20 you can request your pre-adoptive birth certificate and information about your adoption records held by Oranga Tamariki.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

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