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  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • The scope of Govt.nz

    Found in About this website / The scope of Govt.nz

    If you work in government, this guide helps you work out if your information and services should be on this site.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Renting

    Found in Housing and property / Renting and flatting / Renting

    Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.

  • Choose your residential care

    Found in Health / Rest homes and residential care / Choose your residential care

    You choose the rest home or hospital that you want to move to and can afford.

  • Getting help with your budget

    Found in Family and whānau / Financial help for your family / Getting help with your budget

    There are community services that can help you manage your finances.

  • Train while you work

    Found in Education / Training and apprenticeships / Train while you work

    Continue to broaden your skills while working. You can become better at your job, increase your chance for a promotion or change your career entirely.

  • Government help with dental costs

    Found in Health / Doctors, dentists and prescriptions / Government help with dental costs

    Basic dental services are free until you’re 18. If you need dental care after 18, and you’re on a low income or have a disability, illness or injury, you can apply for government help.

  • Before you travel

    Found in Leaving NZ / Before you travel

    Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.

  • Discrimination at work

    Found in Work / Workers’ rights / Discrimination at work

    It’s against the law to be treated unfairly in the workplace or when you apply for a job.

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