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  • Order a name change certificate by post

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate

    How to order a name change certificate by post.

  • If you live overseas

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / Specific living situations / If you live overseas

    If you live overseas now, you may be able to keep getting some or all of your New Zealand Superannuation or Veteran’s Pension.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Get a visa to visit another country

    Found in Leaving NZ / Moving or travelling overseas / Get a visa to visit another country

    Check which visas you'll need and organise to get them well ahead of your travel dates.

  • Order a name change certificate by phone

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate

    How to order a name change certificate by phone.

  • Financial help and benefits if you’re over 65

    Found in Benefits, pensions and financial support / Money, income and support for retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

  • Freedom camping

    Found in Recreation and the environment / Freedom camping

    You can freedom camp on public land in certain areas, while others have restrictions or bans. Follow the rules to respect the environment and avoid any fines.

  • Report a crime that's not an emergency

    Found in Law, crime and justice / Crimes and emergencies / Report a crime that's not an emergency

    Use 105 to report crimes to Police that are not urgent and do not need Emergency Services.

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

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